Before Your Appointment
Forms to complete
- ● New Patient Form
- ● Transfer of Records Form (for your previous dental office records)
- ● Insurance information, if applicable
Booking · By appointment only
Let's get you
on the books.
To schedule or cancel an appointment, or to inquire about anything specific, give us a call or send us an email. We will get back to you as soon as we can.
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Step One
How To Book
To schedule or cancel an appointment or to inquire about any specific information please call or email us. We are open Monday through Friday, with late nights on Tuesday and Wednesday until 7pm.
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Step Two
New Patients
New to Byron Family Dental? Welcome, it is a pleasure to meet you. Here is what to expect before, during, and after your first appointment so there are no surprises.
When You Arrive
What to bring
- ● A list of current medications
- ● An accepted form of payment
- ● Your insurance ID and plan number, if applicable
During Your Visit
First-visit services
- ● Dental and medical history review
- ● Dental health assessment
- ● Gum health assessment
- ● Oral cancer screening
- ● X-rays if necessary
- ● Treatment diagnosis and discussion
- ● Time for any patient concerns or questions
After your initial exam, patients receive an individualized checkup and cleaning schedule. Free estimates are available for any additional diagnosed treatment.
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Step Three
Payment Info
Please note payment is expected at the time of service. We file most insurance claims as a courtesy for you at no cost. Most dental insurances are intended to cover some, but not all of the cost of your dental care, so any uncovered balance is the patient's responsibility.
Accepted Payment Methods
Cash
Visa and Mastercard
Interac debit
Cheques
E-transfers
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Good to know
Office Policies
We do our best to run on time, and these policies help us keep the schedule fair for every patient.
Late Policy
Arriving more than 15 minutes late
If you arrive more than 15 minutes past your scheduled appointment time, we reserve the right to cancel the appointment and reschedule for an alternate date.
Cancellation Policy
Two business days notice
Two full business days notice is required for standard appointments. Four business days notice for half-day or full-day appointments.
Short-notice cancellations may be subject to a fee.
Insurance Policy
We file claims for you
We file most insurance claims as a courtesy for you at no cost. Most dental insurances are intended to cover some, but not all, of the cost of your dental care.
Reviews
What our patients say
"After a friend shared their experience, I decided to make the switch for my family of 4 to Byron Family Dental. I'm so happy I did. The staff were so friendly and welcoming, it felt like we had been patients for years. It's nice to feel like your business is appreciated. It was a seamless process from beginning to end and they even direct billed my insurance (amazing!) Thank you again to the staff that helped my youngest feel relaxed and safe during her appointment, that was so kind."
Ashley · Verified Patient Review