Diagnostic Hearing Assessment
A complete evidence-based hearing evaluation for all ages, with results explained plainly and a written plan you can take with you.
Our services
Diagnostic care,
across hearing and balance
Thirteen evidence-based services across diagnostic testing, hearing aids, vestibular rehabilitation and protection. Below is what we do, the brands we fit and the funding programs we work with.
Diagnostic
Diagnostic Vestibular Assessment
Targeted testing for dizziness, vertigo and balance concerns, including in collaboration with West 5 Physiotherapy when rehab is the next step.
Diagnostic Tinnitus Assessment & Treatment
A workup for ringing, buzzing or other phantom sounds, and a treatment plan suited to your hearing and your day.
Central Auditory Processing Evaluation
Specialised testing for how the brain processes sound, especially helpful for children and after concussion.
Diagnostic Pediatric Hearing Assessments
Age-appropriate hearing testing for infants, children and teens, in a calm and unhurried room.
Earwax Removal
Safe removal of impacted cerumen, usually in a single appointment.
Hearing Aids
Hearing Aid Evaluation
An independent recommendation across seven leading manufacturers based on your hearing, your lifestyle and your budget.
Hearing Aid Programming
Real-ear fitting and fine-tuning to your specific hearing prescription, with follow-up included.
Hearing Aid Cleaning & Repair
Routine cleaning and most in-office repairs while you wait, so you are never long without your devices.
Counselling
Realistic expectations, communication strategies and family support, before and after a fitting.
Rehab & Protection
Vestibular Rehabilitation Therapy
In collaboration with West 5 Physiotherapy, a structured program to retrain balance after a vestibular condition or concussion.
Custom Hearing Protection
Custom-moulded earplugs for musicians, industrial workers, swimmers and sleepers.
Auditory Processing Evaluation
Diagnostic evaluation for processing concerns at school, work and after head injury.
Independent fitting
Seven brands. One honest recommendation.
We are not contracted to any single manufacturer. The right hearing aid is the one that fits your hearing, your lifestyle and your budget.
Insurance & funding
Six programs we bill directly
If you have coverage through any of these, mention it when you book and we will handle the paperwork.
WSIB Workplace Safety and Insurance Board claims, billed directly. Veterans Affairs Canada Veteran benefits for hearing care and hearing aids. ODSP Ontario Disability Support Program health benefits. Ontario Works Ontario Works discretionary health benefits. First Nations & Inuit Health Non-Insured Health Benefits coverage. Assistive Devices Program (ADP) Provincial program covering 75% of approved hearing devices for eligible residents.
Good questions
Common questions, in plain English
What should I expect at my first appointment?
A conversation about why you are here, a thorough ear inspection, and a diagnostic hearing test in a sound-treated room. We walk through the results with you and recommend next steps in plain language.
Do you bill insurance directly?
Yes, in most cases. We bill WSIB, Veterans Affairs Canada, ODSP, Ontario Works, First Nations & Inuit Health and the Ontario Assistive Devices Program (ADP) directly. Private insurance varies, ask us when you book.
Does ADP cover hearing aids?
The Ontario Assistive Devices Program (ADP) covers 75% of the cost of approved hearing devices for eligible residents. We help you complete the paperwork and bill ADP directly.
Why are there no patient testimonials on the site?
The Ministry of Health does not permit regulated health care professionals, including audiologists, to publish testimonials. We are happy to talk you through what a typical patient experience looks like in person.
Which hearing aid brand is best?
There is no single best brand. We fit ReSound, Phonak, Widex, Starkey, Unitron, Bernafon and Sivantos, and the right one for you depends on your hearing prescription, your lifestyle and your budget. We give an independent recommendation.
Do you see children?
Yes. We offer pediatric diagnostic hearing assessments for infants, children and teens. The room is calm and the test is age-appropriate.
What if I just need my ears cleaned?
Earwax removal is one of our most common appointments and usually takes a single visit. Call to book.